CITEC has demonstrated a long-standing commitment to formal quality management and continued improvement practices. We were an early adopter of the AS/NZS ISO 9001 series of standards - the internationally recognised standard for quality management systems.
We have held formal Quality Management System certification since 1992. Our continuous improvement activities ensure CITEC's management systems are maintained in line with emerging standards and customer expectations.
ITIL framework
We actively strive to align our business processes with internationally recognised best practice procedures and frameworks. CITEC has adopted the Information Technology Infrastructure Library (ITIL) framework to ensure we deliver best practice IT service management benefits to our clients.
Partnerships
We only partner with leading vendors. We have certification, accreditation or alliances with a range vendors, including:
- BEA
- Cisco
- Citrix
- HP
- Interwoven
- Microsoft (Certified Gold Partner)
- Oracle.