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Training Officer

The following is the position summary only. Download the full position description for Training Officer (PDF - 95kB) to obtain a detailed account of the position.

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Position details summary

Position title: Training Officer
Classification: AO5
Unit / Division: Business Governance & Training, Information Brokerage
Location: Brisbane
Duration: Permanent
Vacancy ref. number: CI 124/08
Closing date: 01 December 2008

Download the position description for Training Officer (PDF - 95kB)

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Purpose of position

The primary purpose of the position is to develop, deliver, and monitor internal training for CITEC Confirm internal teams in regards to core business databases, products and processes.

Selection criteria

SC1

Knowledge of, or ability to rapidly acquire knowledge of online information systems or similar environments, databases and support tools pertaining to high call Service volume Centre environments.

SC2

Demonstrated ability to prioritise training activities, plan projects or groups of activities, and to manage all aspects within specified timeframes. 

SC3

Well developed and effective written communication and interpersonal skills, with the ability to liaise and negotiate with a diverse range of clients.

SC4

Possession of a Certificate IV in Training and Assessment is desirable although not mandatory for this position.

Additional factors

For further information please refer to the position description.  Applications will remain current for twelve (12) months.

Further information

For further information regarding this position please contact:

Name:     HR Officer - Recruitment
Phone:    (07) 3404 3792
Email:     vacancies@citec.com.au

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